Shopify app
AI chatbot for Shopify that knows your catalog
A Shopify chatbot that answers your customers like a good sales assistant: it understands sizes, prices and materials, asks follow-up questions when a request is vague and suggests only available products. When a person is needed, the live chat goes to someone on your team.
How it works
Install the app
You install the Neurocart app on your Shopify store and connect the store to the panel.Turn on the chatbot in your theme
From the Shopify theme editor you turn on the chatbot, without touching code. Choose the color, the button position and the message that invites questions.The chatbot answers
Customers ask, the chatbot recommends products from your catalog and you read conversations and outcomes in the dashboard.
What it does
Understands your catalog
Sizes, prices and materials: it answers the questions customers really ask, with nothing for you to fill in.Asks when a request is vague
If a customer writes “I'm looking for a jacket”, the chatbot asks follow-up questions before suggesting. And it pairs items: “what goes well with…”.Replies in the customer's language
Each customer writes in their own language and gets a reply in the same one.
And more
Suggests only available products
No sold-out items in the suggestions: customers only see what they can buy.Live chat with a human agent
If someone on your team is online, the customer can ask to talk to them. The operator sees the conversation, replies, sends product cards and closes with an outcome. If nobody replies within the time you set, the chat goes back to the bot.Cards in your theme's style
In the chat, products appear with your theme's card, recognized automatically, or with a Neurocart style.
Frequently asked questions
How does the AI chatbot for Shopify work?
You install the app, turn on the chatbot from the theme editor and it answers using your store's catalog: it reads products, sizes and prices directly from your store.
Can the chatbot recommend sold-out products?
No. The chatbot suggests only available products.
Can I hand a conversation over to a person (live chat)?
Yes. If someone on your team is online, the customer can ask to talk to them; otherwise they leave a message and you get an email. If nobody replies within the time you set, the chat goes back to the bot.
Does the chatbot speak my customers' language?
Yes, it replies in the language the customer writes in.
How much does a conversation cost?
Each plan includes a quota of conversations: 30 on Base, 100 on Pro. Beyond that, you buy packs of 10 from the panel, which don't expire. We count per conversation, not per message.
Keep exploring
Your store already knows what to recommend. Give it a voice.
Invite-only access · Setup included · Based in Italy