Pricing

Clear pricing. No surprises.

Base

€79 / month

30 conversations a month

500 credits a month

To start with one store.
Request access

Pro Recommended

€99 / month

100 conversations a month

1,000 credits a month

For those who sell every day.
Request access

Enterprise

Custom

Volumes sized to your numbers

SLA and dedicated integrations

For large catalogs and multiple brands.
Let's talk

The same features in every plan · cancel anytime · See what's included →

All of this, in every plan.

You don't pay extra for recommendations or the human operator: they're in the fee. Only monthly conversations and credits change.

  • AI recommendations7 types across product, cart and home
    IncludedNo per-click cost
  • AI chatbot on your catalogSizes, prices, pairings, in the customer's language
    30 · 100Conversations a month
  • Human operatorThe chat goes to your team, then back to the bot
    IncludedMultiple operators
  • Monthly creditsFor product images and copy, they don't expire
    500 · 1,000Credits a month
  • Cards in your theme's styleOr 4 Neurocart styles you can tune
    Included
  • Results dashboardClicks, orders and attributed revenue, chat outcomes
    Included
  • Talk to your storeQuestions about orders, customers, products and revenue
    Included
  • Insights reportsEvery week and month, with an action plan
    Included
  • More stores, one panelOwner and collaborator roles
    Included
  • SetupWe help you switch everything on
    Included

What counts as a conversation?

  1. One chat, one conversationWhat counts is the chat with a customer, not every message they exchange.
  2. Recommendations aren't countedThe products recommended in your theme are part of the plan: you don't pay per view or per click.

What if I run out of conversations?

  1. They renew every monthYour plan's conversations start over at each renewal.
  2. Add packs of 10You pay for them with credits; they don't expire and add to the ones in your plan.
  3. Automatic top-upIf you turn it on, when only a few are left Neurocart buys a pack on its own, with credits or your saved card: chat never stops.
  4. At zero? No surprisesIf they ran out completely, new chats wouldn't start: the customer sees a notice inviting them to contact your store. Chats already open carry on.

What are credits?

  1. Neurocart's currencyFor pay-as-you-go things: product images and copy, conversation packs, Insights reports on request.
  2. Every plan includes someEvery month, 500 credits on Base and 1,000 on Pro, added to what you already have.
  3. They don't expireThe ones you don't use stay on your balance.
  4. Top up your wayWhenever you like from the panel, or automatically by card when your balance runs low.
  • Product imageDepends on model and quality
    from 12credits
  • Full product copyTitle, descriptions, type and tags: 1 credit per field written by the AI
    5credits
  • Pack of 10 conversationsThey don't expire and add to the ones in your plan
    500credits
  • Insights report on requestFrom 1 to 366 days, reopening it costs nothing
    200credits

More stores, one panel.

  1. One subscription per storeEach store has its own plan.
  2. Credits and conversations per storeOne store's balance never mixes with another's.
  3. Everything from the same panelYou move from one store to another without leaving.
  4. Owner and collaboratorsYour team works on the same stores, each with their role.

Quick questions.

Can I cancel whenever I want?

Yes, you cancel anytime.

How do I pay?

The subscription and top-ups are paid by card, through Stripe, from the Neurocart panel. Automatic top-up uses the card you save.

How do I get access?

Neurocart is invite-only: you leave your email and we write to you.

What about a very large store?

The Enterprise plan is tailored: volumes, SLA and dedicated integrations. Write to sales@neurocart.it.

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