Pricing
Clear pricing. No surprises.
Pro Recommended
€99 / month
100 conversations a month
1,000 credits a month
For those who sell every day.Enterprise
Custom
Volumes sized to your numbers
SLA and dedicated integrations
For large catalogs and multiple brands.The same features in every plan · cancel anytime · See what's included →
All of this, in every plan.
You don't pay extra for recommendations or the human operator: they're in the fee. Only monthly conversations and credits change.
- AI recommendations7 types across product, cart and homeIncludedNo per-click cost
- AI chatbot on your catalogSizes, prices, pairings, in the customer's language30 · 100Conversations a month
- Human operatorThe chat goes to your team, then back to the botIncludedMultiple operators
- Monthly creditsFor product images and copy, they don't expire500 · 1,000Credits a month
- Cards in your theme's styleOr 4 Neurocart styles you can tuneIncluded
- Results dashboardClicks, orders and attributed revenue, chat outcomesIncluded
- Talk to your storeQuestions about orders, customers, products and revenueIncluded
- Insights reportsEvery week and month, with an action planIncluded
- More stores, one panelOwner and collaborator rolesIncluded
- SetupWe help you switch everything onIncluded
What counts as a conversation?
- One chat, one conversationWhat counts is the chat with a customer, not every message they exchange.
- Recommendations aren't countedThe products recommended in your theme are part of the plan: you don't pay per view or per click.
What if I run out of conversations?
- They renew every monthYour plan's conversations start over at each renewal.
- Add packs of 10You pay for them with credits; they don't expire and add to the ones in your plan.
- Automatic top-upIf you turn it on, when only a few are left Neurocart buys a pack on its own, with credits or your saved card: chat never stops.
- At zero? No surprisesIf they ran out completely, new chats wouldn't start: the customer sees a notice inviting them to contact your store. Chats already open carry on.
What are credits?
- Neurocart's currencyFor pay-as-you-go things: product images and copy, conversation packs, Insights reports on request.
- Every plan includes someEvery month, 500 credits on Base and 1,000 on Pro, added to what you already have.
- They don't expireThe ones you don't use stay on your balance.
- Top up your wayWhenever you like from the panel, or automatically by card when your balance runs low.
- Product imageDepends on model and qualityfrom 12credits
- Full product copyTitle, descriptions, type and tags: 1 credit per field written by the AI5credits
- Pack of 10 conversationsThey don't expire and add to the ones in your plan500credits
- Insights report on requestFrom 1 to 366 days, reopening it costs nothing200credits
More stores, one panel.
- One subscription per storeEach store has its own plan.
- Credits and conversations per storeOne store's balance never mixes with another's.
- Everything from the same panelYou move from one store to another without leaving.
- Owner and collaboratorsYour team works on the same stores, each with their role.
Quick questions.
Can I cancel whenever I want?
Yes, you cancel anytime.
How do I pay?
The subscription and top-ups are paid by card, through Stripe, from the Neurocart panel. Automatic top-up uses the card you save.
How do I get access?
Neurocart is invite-only: you leave your email and we write to you.
What about a very large store?
The Enterprise plan is tailored: volumes, SLA and dedicated integrations. Write to sales@neurocart.it.